DataSag support
Let’s get you unstuck.
Help with your account, tracking setup, reports or the iOS app.
Email mktgkevin@gmail.comInclude your project domain, app version and a short description of what happened. Please don’t send passwords, payment details or API keys.
Signing in
Use the same DataSag account on the website and iOS app. Open the sign-in page to check your access. If you can’t sign in, email support from the email address associated with your account.
Deleting your account
In the iOS app, open All tools → Account. Confirm your password, complete any required authentication and type DELETE. Account deletion permanently removes your account, projects and collected analytics, and cancels your DataSag subscription. Connected merchants’ own payment accounts and subscriptions are unaffected. Keep your deletion receipt to check completion after signing out.
If you can’t access your account or need help with a request, email the support address above. Don’t include your password or receipt token.
Privacy and billing
Read our privacy policy and terms. Email support for billing or data-access questions.